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MamaRoo Swing & RockaRoo Rocker

Free Global Safety Upgrade

August 2022

We are proactively making a strap fastener upgrade available to any family, anywhere in the world, that would like one – free of charge.

This upgrade is available for MamaRoo infant swing models 4M-005, 1026, and 1037 and all RockaRoo infant rockers (model number 4M-012). You can find your model number embossed on the underside of the base.

When the swing or rocker is not in use, the restraint straps can dangle below the seat and crawling infants can become entangled in the dangling straps, posing a strangulation hazard to the non-occupant infant. 4moms is currently updating its MamaRoo and RockaRoo inventory and will include the strap fastener upgrade directly in the box. Look for a sticker on the outside of the box that reads: "This product has been reworked by 4moms and now contains a Strap Fastener." If your unit already contains this piece, you do not need to reach out to obtain another one.

Safety is our highest priority, and we know that you put your trust in 4moms when you choose to bring our products into your home. We're taking every precaution and making this extra effort to ensure that our baby gear p roducts not only continue to meet but exceed all applicable international safety standards.

This strap fastener upgrade to your MamaRoo or RockaRoo is an easy-to-install solution that will prevent the straps from extending under the swing when not in use.

4moms Strap Fastener – Strap Fastener and hook & loop colors may vary

If you have an infant who can crawl then do not leave your child unattended with the product or stow the product in a safe, inaccessible location until the strap fastener has been fitted.

We will always hold ourselves to the highest quality and safety sta ndards so that you feel safe, secure, and confident in your decision to have 4moms support your family.

Request Strap Fastener Upgrade

Customers who purchased a MamaRoo (model 4M-005, 1026, or 1037) or RockaRoo (model 4M-012) outside of the U.S. & Canada should contact their local distributor in the country where the product was purchased to order your FREE strap fastener upgrade.


EUROPE

Ireland & UK

Kooltrade Ltd.
Phone: 0161 335 2500
Phone (outside UK): +44 161 335 2500 Email: customerservice@kooltrade.co.uk
www.4momsuk.co.uk

Strap Fastener Attachment Instructions

If you have questions about how to attach the strap fastener to your MamaRoo or RockaRoo, see the below instruction manual or video for details.

For instructions in your local language, contact your distributor listed above.

MamaRoo Strap Fastener Installation

MamaRoo instruction video
MamaRoo instructions (PDF download)

RockaRoo Strap Fastener Installation

RockaRoo instruction video
RockaRoo instructions (PDF download)
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